Customer service saved my ios9 update

I originally had the Ladybird Me Books app with 12 titles. After I updated my iPad to iOS 9, those books vanished, despite multiple reinstalls. I contacted Me Books customer service, and they confirmed the problem with iOS 9 compatibility for the old app. However, after sending them my receipts for the old book purchases and adding a free Me Books account, they restored my books to this version of the app. Thank you so much for your responsive assistance; my kids loved the Ladybird books and I did not relish the idea of buying them all over again. Now they can enjoy them again!

Teufelhund03 about Me Books